Privacy Policy
Privacy Policy of Wayanad Trip Planner LLP
Effective Date: 13th December 2024
Wayanad Trip Planner LLP (hereinafter referred to as “WTP,” “we,” “us,” or “our”) understands the importance of your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access our website www.wayanadtripplanner.com (hereinafter referred to as “the Website”) or engage with us via other customer touchpoints (e.g., branch offices, customer service).
By accessing or using the Website, making a booking, or submitting personal data via the Website or any of our offices, you consent to the processing of your personal data as described in this Privacy Policy. If you do not agree with the terms of this policy, you should not use the website or provide us with any personal data.
1. Information We Collect
We collect various types of personal and non-personal information from you, including:
Personal Information
- Basic Information: Name, email address, phone number, address, date of birth, and payment details (including encrypted credit/debit card information).
- Sensitive Information: In certain cases, we may collect sensitive personal information such as medical conditions, disabilities, special requirements, Aadhar details, PAN details, passport information, visa-related documents, and other travel-related data.
- Professional Information: Professional qualifications, company details, etc.
Non-Personal Information
- Usage Data: We may collect details about your device, IP address, browsing activities, operating system, browser type, and referring URLs for system administration and to improve the user experience.
We may also collect communication data, such as emails, phone call records, and feedback during your interaction with our services.
2. How We Use Your Information
We use the information collected for the following purposes:
- Booking and Service Fulfillment: To process your bookings, send confirmations, and manage your travel arrangements.
- Customer Support: To address inquiries, resolve issues, and improve our services.
- Marketing and Communications: To send promotional offers, newsletters, and updates related to your interests, if you have opted in to receive them.
- Fraud Prevention and Legal Compliance: To detect and prevent fraudulent activity, comply with legal obligations, and resolve disputes.
- Website Improvement: To personalize content, analyze user behavior, and improve user experience on the website.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience on the website. Cookies are small files stored on your device to collect information about your browsing activity.
- Essential Cookies: These are necessary for the functioning of the website (e.g., maintaining session state during bookings).
- Non-Essential Cookies: These are used to improve the website and personalize content and ads.
You can manage cookie preferences through your browser settings. However, blocking or deleting cookies may affect your ability to use certain features of the website.
For detailed information, refer to our Cookie Policy.
4. Third-Party Links and Partners
The website may contain links to third-party websites or services. These third parties have their own privacy policies and terms of use, and we encourage you to review them. We are not responsible for their practices and disclaim any liability for the privacy practices of third-party websites.
We may share your personal data with the following third parties for service fulfillment purposes:
- Service Providers: Hotels, airlines, transport companies, and other travel-related service providers.
- Business Partners: Banks, insurance companies, visa services, etc.
- Affiliates and Subsidiaries: Our group companies for operational purposes.
- Legal Authorities: To comply with legal obligations or enforce our legal rights.
5. Data Protection and Security
We prioritize the security of your personal information. We implement industry-standard security measures, including Secure Socket Layer (SSL) technology to encrypt sensitive data transmitted via the website. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account and password. You should not share your password with anyone.
6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
- Right to Access: Request a copy of your personal data that we hold.
- Right to Rectification: Correct any inaccuracies in your personal data.
- Right to Erasure: Request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: Limit how your personal data is used.
- Right to Data Portability: Request a copy of your data in a machine-readable format.
- Right to Object: Object to the processing of your personal data for certain purposes, such as marketing.
- Right to Withdraw Consent: If we rely on your consent to process your data, you may withdraw it at any time.
To exercise your rights, please contact us at wayanadtripplanner@gmail.com
7. Marketing Use and Communications
We may use your information for marketing purposes, such as sending promotional emails, offers, and newsletters if you have opted in. You can opt out of marketing communications at any time by:
- Clicking "unsubscribe" in the email.
- Sending an email request to wayanadtripplanner@gmail.com.
We will not share your personal information with third parties for marketing purposes without your explicit consent.
8. Sharing of Your Information
We may share your personal data under the following circumstances:
- Service Providers and Partners: As mentioned earlier, to fulfill your bookings and provide services.
- Corporate Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
- Legal Requirements: We may disclose your data when required by law, such as to comply with a court order or regulatory request.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. International Data Transfers
If you are located outside India, your personal data may be transferred to and processed in India, where Wayanad Trip Planner LLP is based. By using our services, you consent to the transfer of your data to India.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Located across the country, ready to assist in planning & booking your perfect vacation.
Sri Sai Tower, No.994, 1st Main Koramangala, 1st Block, Bangalore, Karnataka 560034
+91 80737 62772
+91 97782 62772
+91 84311 62772
+91 79091 62772
Request a quote, or just discuss your next vacation. We’re always happy to help!
info@wayanadtripplanner.com
wayanadtripplanner
Be it an enquiry, feedback or a simple suggestion, write to us.