Photo by Daan Weijers on Unsplash
Photo by Daan Weijers on Unsplash

Terms and Conditions

Effective Date: November 12, 2024
Website: www.wayanadtripplanner.com

WayanadTrip Planner LLP

  1. Introduction

Welcome to WayanadTrip Planner LLP ("we", "our", "us", "WayanadTrip Planner LLP") a travel and tourism service provider specializing in personalized travel planning and experiences in Wayanad and other parts of India. By accessing or using our website at www.wayanadtripplanner.com (the "Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Site.

  1. Eligibility

By using the Site and booking services, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

  1. Services and Booking
  • Service Locations and Itinerary:

The services provided by WayanadTrip Planner LLP will begin from the guest's pick-up location as specified in the guest's booking confirmation voucher. The trip will involve visits to various tourist destinations and sightseeing locations in different parts of India. The service concludes at the original pick-up location, unless otherwise specified in the booking confirmation.

  • Pricing:

The prices of services and packages are exclusive of any taxes or fees unless specified otherwise. Deal prices may be subject to promotions, discounts, or other factors, and therefore, may change from time to time. The final price is confirmed at the time of booking. WayanadTrip Planner LLP makes every effort to offer the best possible package at the best available price. Once confirmed, the price is final and non-negotiable.

  • Accommodation and Facilities:

WayanadTrip Planner LLP offers basic, clean, and safe accommodations. Please note that the facilities are handpicked, ensuring safety and comfort, but the stays are not luxurious. The level of comfort and amenities provided will be in line with standard expectations for budget or mid-range accommodations.

  • Fitness Requirements:

The journey requires an average level of physical fitness to participate. You acknowledge that the tour or trip may involve physical activity such as walking, sightseeing, or hiking. WayanadTrip Planner LLP will not be held responsible if a participant is unable to complete the trip due to physical or mental limitations. Participants should consult with their healthcare provider if they have any concerns about their ability to take part in the trip.

  1. Food and Dietary Restrictions

The food menu offered during the trip is based on Kerala cuisine and will be standardized for all participants. While WayanadTrip Planner LLP makes efforts to accommodate general dietary restrictions, we are not responsible for individual taste preferences or regional food requirements.

  1. Risks and Liability
  • Indemnification and Risk Acceptance:

By booking and participating in our services, you agree to indemnify and hold WayanadTrip Planner LLP harmless for any risks associated with the trip. The nature of these risks can vary depending on the destination and activities planned. WayanadTrip Planner LLP is not responsible for any injuries, accidents, or incidents that occur during the trip. In case of injury or medical emergencies, basic first aid will be provided, but more advanced medical care is not guaranteed.

  • Misbehavior and Alcohol Consumption:

Any guest who consumes alcohol, misbehaves, or causes a disruption or delay during the event may be asked to leave the trip immediately. In such cases, WayanadTrip Planner LLP will not refund the price of the service, and the guest will be responsible for arranging their own transportation back to the pick-up location. WayanadTrip Planner LLP reserves the right to remove any individual from the trip at its discretion for behavior deemed inappropriate or unsafe.

  1. Cancellations, Refunds, and Modifications
  • Cancellation Fees:

At WayanadTrip Planner LLP, we understand that plans can change. For any bookings cancelled at least 14 days before the scheduled trip start date, a cancellation fee of INR 2,000 will apply. Trips cancelled 14 days prior to the trip start date will be refunded after deducting INR 2000 from the advance payment. Cancellations made within 14 days of the trip’s start date will not be eligible for a refund. Changing the dates of the trip is subject to availability, and additional charges may apply. All refunds will be credited to the customer’s bank account within 7 business days. We advise all customers to review their travel plans carefully before confirming a booking. In case of unforeseen circumstances or emergencies, please contact our support team, and we will do our best to assist you.

  • Third-Party Policies:

All cancellations and refunds are subject to the policies of the third-party vendors providing specific services (e.g., accommodation, transport). WayanadTrip Planner LLP is not responsible for third-party cancellation policies or processing of refunds.

  • Weather or Government-Related Cancellations:

Certain activities, sightseeing trips, or excursions may be canceled due to unforeseen weather conditions, government restrictions, or heavy crowds. In such cases, WayanadTrip Planner LLP will make reasonable efforts to arrange alternative activities; however, no refunds will be provided if an activity is canceled due to these reasons. If WayanadTrip Planner LLP cancels an event, a full refund will be issued to all affected participants.

  1. Modifications to Terms and Conditions

WayanadTrip Planner LLP reserves the right to revise or update these Terms and Conditions at any time. Any changes to the Terms will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to check this page periodically for any updates.

  1. Rights of Admission

WayanadTrip Planner LLP reserves the right to refuse admission or participation to any person, without providing a refund, if the person fails to adhere to these Terms or engages in behavior deemed inappropriate or disruptive to the safety or enjoyment of other participants.

  1. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes, claims, or issues arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

  1. Contact Information

For any queries or concerns regarding these Terms or our services, please contact us at:

wayanadtripplanner@gmail.com

WayanadTrip Planner LLP
1537, 5th Main Rd, Rajiv Gandhi Nagar, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102, India